GovTech
State & Local Government · Feb 2026

"The permit renewal that used to take six weeks now closes in ninety seconds."

StateScoop
Cybersecurity & Compliance · Jan 2026

"Mandate delivered an ATO in eleven weeks — half the agency average."

Federal News Network
IT Modernization · Dec 2025

"A modernization playbook that procurement officers can actually use."

See Our Work ↓
Mandate consulting team mid-working-session around a whiteboard covered in system architecture diagrams

Since 2019

$340M+

in government contracts modernized

Clearances

TS/SCI

Staff cleared & ready

Transformation is a partnership,not a product sold.

Every engagement below was staffed by the named consultant, delivered on a fixed scope, and measured against outcomes the agency defined — not Mandate.

Priya Nair, Principal Digital Services consultant at Mandate, smiling in professional attire

Priya Nair

Principal, Digital Services

State Revenue Agency
Case Study 1 of 3

Ohio Department of Taxation


The Problem

A 1997 COBOL mainframe processed every business tax filing — requiring 14-day turnaround, paper amendments, and a call center fielding 4,200 calls per week. The CIO had two years before vendor support expired.

The Approach

Mandate deployed an API-first modernization layer over the legacy core, migrated 3.4 million taxpayer records to a FedRAMP-authorized cloud environment, and rebuilt the citizen portal using USWDS components. ATO achieved in 11 weeks.

14 days → 90 sec

Filing turnaround

−68%

Call center volume

11 weeks

ATO timeline

Marcus Webb, Director of Federal Programs at Mandate, in a professional office setting

Marcus Webb

Director, Federal Programs

Federal Agency
Case Study 2 of 3

HHS Office of Inspector General


The Problem

Three incompatible case management databases — one per regional office — meant investigators manually re-keyed evidence across systems. Cross-regional cases took 40+ days to coordinate. A congressional audit flagged the gap as a program integrity risk.

The Approach

Mandate designed a unified case intelligence platform on AWS GovCloud, integrated all three legacy databases via a custom ETL pipeline, and delivered role-based access controls meeting FISMA High requirements. Zero data loss migration across 1.2 million case records.

40 days → 4 days

Cross-regional coordination

Eliminated

Duplicate data entry

High

FISMA compliance level

Diane Okafor, Senior Transportation Advisor at Mandate, presenting in a conference room

Diane Okafor

Senior Advisor, Transportation

State Transportation Agency
Case Study 3 of 3

Virginia DMV


The Problem

Commercial driver license renewals required in-person visits, averaging 2.3 hours of wait time. The legacy queue system ran on Windows XP hardware. COVID had exposed the single point of failure — all services went dark for 11 days.

The Approach

Mandate rebuilt the CDL renewal workflow as a mobile-first progressive web app, integrated real-time DMV records via a secure API gateway, and implemented an offline-capable queue system with automatic failover. The new platform sustained 99.97% uptime through the first year.

Phone, 90 seconds

Renewal completion

−74%

In-person volume

99.97%

System uptime

Four practice areas.
One integrated team.

We don't staff augment. We deliver outcomes — with the same leads from kickoff to ATO.

Legacy Modernization

COBOL to cloud, mainframe to microservice. We migrate without breaking what works.

COBOLMainframeAPI-firstETL

ATO Acceleration

FedRAMP, FISMA High, DoD IL4/IL5. We've run 23 ATOs — average 11 weeks.

FedRAMPFISMADoD IL4NIST 800-53

Citizen-Facing Digital Services

USWDS-compliant, WCAG 2.1 AA, mobile-first. Built for the 74-year-old and the 24-year-old.

USWDSWCAG 2.1Progressive Web App

Data Platform & Analytics

Cross-agency data integration, real-time dashboards, and predictive program analytics.

AWS GovCloudAzure GovernmentDatabricks

Specific expertise,
not generic promises.

Hover any card to see the principle each consultant brings to every engagement.

Priya Nair, Principal Digital Services, smiling professional headshot

Priya Nair

Principal, Digital Services

TS/SCI

"Legacy systems are not the enemy — underfunded migrations are."

Principal, Digital Services

Marcus Webb, Director Federal Programs, professional headshot in office

Marcus Webb

Director, Federal Programs

Secret

"If the program director can't explain it to a citizen, we haven't finished."

Director, Federal Programs

Diane Okafor, Senior Transportation Advisor, headshot at conference

Diane Okafor

Senior Advisor, Transportation

Public Trust

"Ninety-second transactions are not magic — they are architecture."

Senior Advisor, Transportation

James Calloway, Lead Cloud and Security Architect, professional headshot

James Calloway

Lead Architect, Cloud & Security

TS/SCI

"An ATO is a conversation, not a checkbox."

Lead Architect, Cloud & Security

Serena Holt, UX Director Civic Design, smiling professional headshot

Serena Holt

UX Director, Civic Design

Public Trust

"Every government form is a promise. Design it like one."

UX Director, Civic Design

Kwame Asante, Practice Lead Data and Analytics, professional headshot

Kwame Asante

Practice Lead, Data & Analytics

Secret

"Dashboards don't save programs. Decisions made from them do."

Practice Lead, Data & Analytics

Download Our
Performance Portfolio

A procurement-ready compendium of 14 completed engagements — agency names, contract vehicles, NAICS codes, and measurable outcomes included. Built for source selection.

14 completed engagements
CPARS ratings included
ATO-certified platforms
GSA Schedule compliant

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